ok77 Privacy Policy

Who Operates ok77

ok77 is the trading name used for the platform accessible at ok77.info. When this policy refers to "ok77", "we", or "us", it means the operator of that platform. We serve players primarily in Bangladesh and handle all personal data in line with the commitments set out below.

If you have any questions about data handling, you can reach our Privacy team directly at [email protected]. We respond within two business days.

Data We Collect

We collect only what is necessary to operate your account safely and comply with responsible gaming requirements. The table below summarises the main categories.

We do not collect your bKash PIN, mobile banking password, or any other authentication credential. ok77 will never ask for these through any channel.

Why We Collect It

Every piece of data has a specific purpose. We do not use your information for unrelated commercial purposes without your separate consent.

• Running your account: registering you, processing deposits from ৳100, paying out withdrawals, and crediting bonuses.
• Identity verification (KYC): confirming that you are over 18 and that your withdrawal wallet matches your registered identity, before your first withdrawal.
• Fraud and security: detecting unusual login patterns, duplicate accounts, and payment irregularities.
• Responsible gaming: monitoring for signs of problem gambling, applying self-exclusion requests, and enforcing deposit limits you set.
• Customer support: resolving disputes, answering questions via our 24/7 Live Chat, and responding to emails.
• Legal compliance: retaining records as required under applicable regulations and responding to lawful requests from authorities.
• Service improvement: understanding which games and features players use most, so we can prioritise updates.

Payment Data and bKash / Nagad

When you deposit or withdraw via bKash, Nagad, Rocket, Upay, or Bank Transfer, ok77 records the wallet number and the transaction reference provided by the payment provider. We store this to match payments to your account and to process withdrawals within our standard window of approximately 43 minutes.

Payment providers process the actual transfer on their own infrastructure. ok77 does not store your mobile banking PIN or one-time passwords at any point. If you receive a message asking for your bKash or Nagad PIN that claims to be from ok77, treat it as a scam and report it to [email protected] immediately.

Financial transaction records are kept for a minimum of five years to satisfy audit and anti-money-laundering requirements. You cannot request deletion of these particular records during that period, but you may request a copy of your own transaction history at any time.

Cookies and Tracking on ok77

ok77 uses cookies and similar technologies to keep you logged in between sessions, remember your language and display preferences, and measure how players navigate the site.

Types of cookies we set

• Essential cookies: required for login sessions and security checks. You cannot opt out of these while using the site.
• Analytics cookies: count visits and measure page performance. Data is aggregated and not tied to your name.
• Preference cookies: store settings like your preferred game category or display language.

We do not use third-party advertising or cross-site tracking cookies. You can clear cookies through your browser settings at any time, though this will log you out of your ok77 account.

When We Share Your Data

ok77 does not sell your personal data to any third party. We share it only in the specific situations described below.

• Payment processors: your wallet number and transaction amount are sent to bKash, Nagad, Rocket, Upay, or your bank to complete deposits and withdrawals.
• Game providers: providers such as Evolution, JILI, Ezugi, Sexy Gaming, KA Gaming, and FA Chai receive a session token to launch games. They do not receive your name, contact details, or financial information.
• Identity verification services: during KYC review, your NID, passport, or driving licence image may be processed by a verification partner to confirm authenticity. This partner operates under strict confidentiality obligations.
• Legal and regulatory authorities: we will disclose data if required to do so by a lawful order from a court or regulatory body in the jurisdiction where ok77 operates.
• Fraud prevention: in cases of suspected fraud or account takeover, limited data may be shared with banking partners to freeze or reverse a suspicious transaction.

How Long We Keep Records

When a retention period ends, data is either securely deleted or anonymised so it can no longer be linked to you.

Your Rights as a Player

You have the following rights over your personal data held by ok77. To exercise any of them, email [email protected] with the subject line "Data Request" and your registered mobile number for account verification.

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate details, such as a misspelled name or outdated contact number.
• Deletion: ask us to delete your account data, subject to legal retention requirements. Financial transaction records during the five-year window cannot be deleted early.
• Restriction: ask us to stop processing your data for marketing purposes at any time.
• Portability: request your transaction and game history in a structured, machine-readable format (CSV).
• Objection: object to any processing we describe as being in our legitimate interests.

We aim to respond to all data requests within 15 calendar days. Complex requests may take up to 30 days; we will notify you if that is the case.

How We Secure Your Account

ok77 uses SSL/TLS encryption on all pages and API endpoints. Passwords are hashed using industry-standard algorithms and are never stored in plain text. Financial data in transit between our servers and payment gateways is encrypted end-to-end.

On your side, you can protect your account by using a strong, unique password, never sharing your login credentials, and enabling any additional verification steps offered at login. If you believe your account has been accessed without your permission, contact our 24/7 Live Chat immediately so we can lock the account while we investigate.

Players Under 18

ok77 does not knowingly accept registrations from anyone under 18 years of age. Age is verified during the KYC process using a National ID Card, passport, or driving licence. If we discover that an account belongs to someone under 18, we will close the account immediately, void any pending transactions, and return any remaining balance via the original deposit method.

If you believe a minor has opened an account using false information, please report it to [email protected].

When This Policy Changes

We review this Privacy Policy periodically and update it when our data practices change or when regulations require it. The "Last updated" date at the top of this page always reflects the most recent revision.

If a change materially affects how we use your data — for example, adding a new category of sharing — we will notify active players by email to their registered address at least 14 days before the change takes effect. Continuing to use ok77 after the effective date means you accept the updated terms. If you do not agree with a material change, you may request account closure before it comes into force.

Get in Touch About Data

For any question about this Privacy Policy or how ok77 handles your personal data, contact us through one of these channels:

• Email: [email protected] — subject line "Privacy Query"
• Live Chat: available 24/7 through the chat icon on ok77.info

Please include your registered mobile number in any email so we can verify your identity before discussing account-specific data.